FAQs

ORDERING & SERVICE

Shandong Jilu provides a range of specialized vehicles, including semi-trailers, sanitation trucks and traction RV products. Our semi-trailer range includes conveyor unloading trailers, bulk grain transportation trailers, flat push dump trailers and other vehicles developed for different bulk material transportation and unloading applications.

Yes. We can configure trailers according to the transported material, operating conditions and requirements of the destination market. Available customization can include vehicle dimensions, load capacity, conveyor or hydraulic unloading systems, hydraulic configurations, top cover systems and monitoring functions according to actual project requirements.

To help us understand your application, please provide the type of material you need to transport, required load capacity, destination country or market, road and working conditions, and any special configuration requirements. If you have drawings, dimensions or specific operating requirements, these can also be provided for technical confirmation before quotation.

Our semi-trailer solutions are developed for different bulk material transportation applications. Depending on the vehicle configuration, they can be used for materials such as grain, coal, mineral materials, iron powder, bauxite, sand and gravel, asphalt mixtures, municipal waste and other bulk cargo. The appropriate unloading structure and trailer configuration should be selected according to the material characteristics and actual operating environment.

Shandong Jilu has an established after-sales service and maintenance system covering technical assistance, parts support and equipment maintenance. If a problem occurs during operation, customers can contact the service team for technical communication and troubleshooting support. Specific service arrangements are determined according to the equipment, fault condition and customer location.

Warranty coverage depends on the specific component and the cause of the failure. According to the current after-sales policy, different components have different warranty periods, while vulnerable parts and damage caused by improper operation are handled separately. Customers can contact the service team with the vehicle and component information to confirm the applicable maintenance or warranty arrangement.

The suitable configuration depends on several factors, including cargo type, material density, required carrying capacity, unloading method, operating environment and local vehicle regulations. Providing these details before quotation allows the technical team to evaluate whether a conveyor unloading system, hydraulic pushing system or another configuration is more appropriate for the application.

Yes. Different projects may involve different materials, road conditions, operating environments and local regulations. Trailer dimensions, carrying capacity, unloading structure, hydraulic system and other configurations can therefore be adjusted according to the actual operating requirements rather than using one fixed configuration for every project.